PRIVACY POLICY

At Saavriya, we respect your privacy and are committed to protecting the information you provide while using our website.

This Privacy Policy explains what information we may collect, why we collect it and how it may be used.

1. Information We Collect

When you place an order, create an account, subscribe to our newsletter or contact us, we may collect information such as:

  • Name
  • Mobile number
  • Email address
  • Billing address
  • Shipping address
  • Order details
  • Payment-related transaction information
  • Customer-service communications

Payment information may be processed securely by third-party payment service providers. Saavriya does not need to store your complete card or banking credentials.

2. How We Use Your Information

We may use your information to:

  • Process and deliver orders.
  • Confirm and communicate about your orders.
  • Provide customer support.
  • Process returns, refunds and exchanges.
  • Improve our website and customer experience.
  • Send transactional notifications.
  • Send marketing communications where permitted and where you have opted in.
  • Prevent fraud, misuse or unauthorised activity.
  • Comply with applicable legal requirements.

3. Sharing of Information

We may share necessary information with trusted service providers involved in operating our business, such as:

  • Courier and logistics partners
  • Payment service providers
  • Website/e-commerce service providers
  • Customer-support or technology providers
  • Professional advisers or authorities where legally required

We do not sell your personal information as a business asset.

4. Cookies

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand website usage.
  • Improve website performance.
  • Support relevant marketing and analytics activities.

You may be able to control cookies through your browser settings.

5. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no online transmission or storage system can be guaranteed to be completely secure.

6. Marketing Communications

If you subscribe to our newsletter or marketing communications, we may send you information about:

  • New arrivals
  • Offers
  • Collections
  • Festive launches
  • Other Saavriya updates

You may unsubscribe from marketing communications at any time using the unsubscribe option included in the communication or by contacting us.

7. Your Information

If you have questions about your personal information or wish to make a privacy-related request, please contact us.

Saavriya Customer Care
Phone: 8930319938

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, technology or applicable laws.